ContactQ v5.4

ContactQ Releases v5.4  OCTOBER 2021 Braxtel Releases v5.4 including a new desktop UX.  Agent Desktop is a new UI experience for call-center agents and that is run on either Windows or MacOS Operating systems. It controls aspects of call center activity from a user’s...

Braxtel Outbound Features

Dialer, Campaigns and Flexible Outbound Applications   Braxtel releases v5.1 ContactQ. Included in this release is a Dialler and campaign application management providing capabilities to generate a campaign contact list, create, run, and re-run campaigns.  Manage...

Braxtel Releases new Agent Console in v5

Braxtel Release v5 including a brand new browser based UX.  Agent Console is an all new UI experience for call-center agents that is run within a browser. It controls aspects of call center activity from a user’s perspective. The Agent Console only requires a modern...

Braxtel Partnership Epygi Technologies

Braxtel Communications Announces New and Exciting Partnership with Epygi. Melrose, Massachusetts, and Winter Park, Florida, USA, ( 10/30/2019) – Braxtel communications, a worldwide provider of Multi media Contact Center solutions, is excited to announce their...

Braxtel Releases HA Cluster in v4.7

Braxtel is delighted to announce the release of ContactQ v4.7 (05-May-2019.)  This version offers High Availability as – an Active/Standby two node cluster configuration. This option requires a High Availability license.   An Active/Standby configuration...