Recording

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Description

Description of Highlights

Summary Headline

 

ContactQ provides you with everything you need to deliver outstanding {features} to the business.  

Equally here are some key benefits.

Highlight 1 

Connect callers to the right person to handle an interaction using skills based routing and flexible decisions. Present caller information into the Agent Console from businesss systems to ensure that agents are prepared with the information required to help them deliver an optimal experience for the caller

Highlight 2 

Maximise productivity and make calls on behalf of agents when the time is right and agents are available.

Highlight 3 

Connect callers to the right person to handle an interaction using skills based routing and flexible decisions. Present caller information into the Agent Console from businesss systems to ensure that agents are prepared with the information required to help them deliver an optimal experience for the caller

The Only Tool You’ll Ever Need

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Content Management

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Data Analytics

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Community Management

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Human Resources

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Project Management

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Payroll

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Analyze Customer Data

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Contact us for more information!